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Privacy Policy

Data controller

The data controller is MacBook Store, 171 rue de Charenton, 75012 Paris, France, reachable at contact@macbookstore.fr or by phone at 07 49 49 53 72.

Data collected

Depending on the journey used on the site, we may process:

identity and contact data
delivery and billing details
customer-account, cart, order, and reservation information
messages sent through contact, trade-in, or reseller application forms
technical data required for website operation, security, and session management

Purposes

This data is used to manage orders, payments, delivery, customer support, trade-in requests, business applications, fraud prevention, legal compliance, and, when consent is given, commercial communications.

Legal bases

performance of the contract for orders, accounts, and related requests
legal obligations, especially accounting and tax obligations
legitimate interest for site security, fraud prevention, and service improvement
consent where required, especially for some marketing communications

Recipients

Data is accessible only to authorised MacBook Store staff and to technical or operational providers strictly necessary for the service, including OVHcloud for hosting, Stripe for payments, and, when relevant, logistics or messaging partners.

Retention periods

order, invoicing, and accounting records: up to 10 years when legally required
customer account: while active, then deletion or intermediate archiving after a reasonable inactivity period
contact requests and prospect data: up to 3 years from the last interaction
newsletter data: until consent is withdrawn or, failing that, up to 3 years after the last contact
reseller files and supporting documents: for the time needed to review and follow the file, then archived or deleted according to applicable obligations

Payments

Card payments are processed through Stripe. MacBook Store does not store full card numbers on its own servers.

Your rights

You may request access, rectification, erasure, restriction, objection, and portability where applicable. You may also withdraw consent at any time whenever processing is based on consent.