Direct contact
You speak to the team who knows your order — not an outsourced service.
After-sales
Post-Purchase Follow-up and After-Sales
The team remains reachable after delivery to protect your purchase and resolve any situation quickly.
An issue after delivery, a usage question, a return request — our after-sales team handles every situation directly, without sending you to a call centre. We manage returns, coordinate support processes, and liaise with official Apple procedures when required.
Returns managed
Clear return process, case tracking, and refunds within regulatory timeframes.
Apple liaison
We guide you through official Apple procedures when a manufacturer warranty repair applies.
An issue with your order or device?
Contact our after-sales team directly — we take care of your case.
